Using the Network Events Display
The Network Events screen displays configured events received from network devices and provides basic event information (for example, severity, date/time received).
To access the Network Events screen, click on Diagnostic Tools > Network Events > Events under the “Monitor” section of the OmniVista Cirrus Menu.
The top section of the Network Events screen provides a summary of event activity during the specified time range based on type of Events. The bottom section of the screen is the Events List, which displays the events received within the specified time range. You can also use the Events list to acknowledge or delete events.
Viewing the Events List
All event notifications from all devices within the Organization scope and specified timeframe are displayed and updated in real-time. As you scroll the the list of events and a new event is received, a “Click here to view new events” message will appear. Click on the message to return to the top of the list to view the new events.
New events received are also indicated when a number displays next to the bell icon on the Organization banner. For example:
The bell icon provides a list of new traps and alerts received. To view the list of new traps, click on the bell icon, then on Traps. A drop-down window displays the list of new Traps.
If you click on See All at the bottom of the drop-down list, the Network Events screen is displayed.
Events List Information
The Events List provides the following information for each event received:
Name - The name of the trap as defined in the respective MIB.
Severity - The severity level (Normal/Warning/Minor/Major/Critical) assigned to the event, as shown on the Events Definitions screen . Note that you can edit the severity level of an event using the Events Definitions screen.
Status - Whether the event is un-acknowledged (UnAck-ed) or acknowledged (Ack-ed).
Recurrence - The number of times the event was received in the selected Group by Window range within the specified time frame.
Recurrence Scope - Displays events from all devices in the Organization, Site, Building, Floor, or from a specific device. Use the display filter at the top of the Network Events screen to select which one of these entities to view.
Type - The type of event notification:
Traps - Notification events from devices.
QoE-Analytics - Analytics events from devices that are sent to OmniVista Cirrus 10.3 for monitoring and analysis.
Time of first event - The date and time the event was initially received.
Time of latest event - The date and time the event was last received.
ToolTip : Use the Search box option to view the Events containing a specific Access Point or Client MAC. Usually, the Client MAC doesn’t appear in the Event List Table, but the search result will display all such Events containing a specific Client MAC as shown below:
Type of Event Notifications
Traps - The Traps are the notification events from the devices. To access the Traps screen, go to Network Events > Events and click on ''Traps'' button as shown below.
The top section of the Traps screen provides a summary of Traps activity during the specified time range based on type of Events. The bottom section of the screen is the Events List, which displays the events received within the specified time range.
Note: For Events Traps, the maximum time period that can be selected in data filter to view Event Notifications is 30 days. We cannot custom range to view 'Traps' metrics for more than 30 days period.
QoE-Analytics - The QoE-Analytics events are the events from devices that are sent to OmniVista Cirrus 10.3 for monitoring and analysis. To access the QoE-Analytics screen, go to Network Events < Events and click on QoE-Analytics button as shown below.
The top section of the QoE-Analytics screen provides a summary of QoE-Analytics activity during the specified time range based on type of Events. The bottom section of the screen is the Events List, which displays the events received within the specified time range.
Note: For QoE-Analytics Events, the maximum time period that can be selected in data filter to view Event Notifications is 24 hours.
Acknowledging Events
To acknowledge specific events, select one or more events, then select Acknowledge from the drop-down “Actions” menu or click on the checkmark next to the event under the “Actions” column.
To quickly acknowledge all events, select Acknowledge All from the “Actions” drop-down menu. Note that this option is available only when there are no specific events selected within the list.
After you acknowledge an event(s), the status for the event(s) changes to Ack-ed.
Deleting Events
To clear specific events from the Events List, select one or more events, then select Delete from the “Actions” drop-down menu or click on the Delete icon next to the event under the “Actions” column.
To clear all events from the Events List, select Delete All from the “Actions” drop-down menu. Note that this option is available only when there are no specific events selected within the list.
Export Events
To export multiple Events from an existing List, click on the Export button and select one of the available options to export the data in an Excel, CSV or PDF file format as shown below.
You will then be prompted to a dialog box that displays the notification that if there are more than 5000 entries to be exported, then the data will be split into multiple files, each containing 5000 entries. Also, there is a limitation on the browser level to export only the latest 1,00,000 data entries for a chosen scope and time.
