Update an Existing License

To increase the license time frame and/or the number of devices to manage, click on Request an update on the Organization Home Dashboard License Status panel or on the License Management screen.

Organization Home Dashboard - License Status Panel

License Management Screen

The Request an Update form displays. Complete the fields you want to update, as described below, and click on Send Request.

• Are you an OmniVista Enterprise customer trying to deploy Remote Access Points (RAPs) - Note that this option displays only if there are no devices added to the Organization. Select Yes if you want to convert this Organization to a RAP only Organization (see the RAP online help for more information) .

• Current number of allowed devices - The number of devices that you are allowed to manage with the current license.

• How many devices would you like to manage? - Click on the arrows in this field to adjust the number of devices you want to manage with this license.

• Actual end date - The original end date of the license period.

• When would you like to extend the license? - Enter a new end date to extend the license period.

• Business argument - Explain why you would like to make the requested changes to your license.