A new Trial License defaults to a 180-day time frame and the ability to manage up to 20 devices. To increase the license time frame and/or the number of devices to manage, click on Request an update on the Organization Home Dashboard or on the License Management screen.

The License Management Page

The License Update Request form displays. Complete the fields you want to update, as described below, and click on Send Request.

  • Current number of allowed devices - The number of devices that you are allowed to manage with the current license.

  • How many devices would you like to manage? - Click on the arrows in this field to adjust the number of devices you want to manage with this license.

  • Actual end date - The original end date of the license period.

  • When would you like to extend the license? - Enter a new end date to extend the license period.

  • Business argument - Explain why you would like to make the requested changes to your license.