Setting Up a New Account
This section details everything you need to know to create a Fleet company account and access your home screen.
While setting up an account for network management, the Company Administrator approves your request to subscribe to the Fleet account for end Users via e-mail to create a Fleet company account.
Creating an Fleet Supervision Account
Click on Sign up. The following screen will appears:
Complete the fields on the Account screen. Click Next to move to the next screen.
First Name – Enter your first name.
Last Name – Enter your last name.
Phone - Enter the phone number.
Address - Enter your full address.
E-mail – Enter your e-mail address. This address will be used to contact you to confirm your account completion and subscription activation.
Country – Select your country from the drop-down list.
City - Select your country from the drop-down list.
Zip Code - Enter your Zip Code.
4. Complete the fields on the Credentials screen. Click Next to move to the next screen.
Your Company Name – Enter your company name. This will be the name of your default Management Portal.
Password – You can enter the password manually as per the given guidelines to access the Fleet Supervision account.
Password length should be from 8 to 100 characters.
Min number of upper-case letters: 1
Min number of lower-case letters: 1
Min number of digits: 1
Min number of special characters: 1 in the list of ~ ! @ # $ % ^ & * ( ) _ . +
Confirm Password – Confirm the password.
Review the Account Summary and accept the terms and conditions.
Click on the Terms and Conditions checkbox.
Click on the Create my account button.
Check your e-mail for an e-mail from the Fleet Supervision titled “Confirm Your Email”.
Open the email and click on the Confirm my email button.
The login screen will appear again. You can now log into Fleet Supervision using the e-mail and password that you created in Step 3.
Logging into Fleet supervision account for Registered Customer/ Business Partner user
After clicking on the Confirm my email button in the email, as shown above, the Fleet Supervision Login Screen will appear.
When you selects Login using Registered Customer/ Business Partner tab, you will be redirected to the External My Portal SSO Login page as shown below:
Log into Fleet Supervision with your username and password. Choose your MFA method for secure login. After successful SSO login, the following Company Administrator screen appears.
After logging into Fleet Account, consider these use cases if the user already exists:
If the user is an administrator of a Customer or Business Partner company, login redirects to the Company Administrator screen.
If the user is not an administrator of a Customer or Business Partner company, login redirects to the KPI Dashboard screen.
If the user has no permissions in the Customer or Business Partner company, redirect to an information page stating their permissions were revoked by the company admin.
Consider these use cases if the user does not exist:
If the Fleet Salesforce company account exists, create a user with administrator permissions in the company. After successful SSO login, redirect to the Company Administrator screen.
If the company account does not exist, create a new company with type ‘End Customer’. Then create a user with administrator permissions in the company. After successful SSO login, redirect to the Company Administrator screen.
Logging into Fleet supervision account as an ALE employee
When you selects Login using ALE employee tab, you will be redirected to the ALE SSO Login page as shown below:
Log into Fleet Supervision with your ALE username and password. After successful SSO login using ALE corporate SSO method of authentication, the following KPI Dashboard screen appears.
If the user is technical support, it redirects to the 'Management System' screen.
If the user is a Fleet Administrator, they are authorized to modify Fleet account settings.
If an ALE company exists in the Fleet, redirect to the KPI Dashboard home screen.
If an ALE company does not exist in the Fleet, create a new company with type “ALU” and a user with administrator permissions. Redirect the user to the 'Company Administrator' screen.
User permissions can’t be modified as ALE companies in Fleet are single user companies.
Logging into Fleet Supervision account as a Trial User
When you selects Login as a Trial User tab, you will be redirected to the Fleet Supervision Login page as shown below:
Enter your email and password to log in to the Fleet account. After logging in, you will be redirected to the Company Administrator screen.
A user can sign up for a new trial account by clicking the 'Sign Up' button. After a successful sign-up, create a new company with type “Basic”, then create a user in Fleet with administrator permissions in the company. These permissions cannot be changed because a Basic company is a single-user company. The user is then redirected to the Home screen.