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Update an Existing Trial License

Use the License Management screen to request an update to the Trial License time frame and/or the number of devices to manage.

Requesting an update to the Trial License requires a Trial Activation Code from your Business Partner.

You can access the License Management screen in one of the following ways:

  • Click on the License Status panel located in the lower-left corner of the Organization Dashboard.

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The Request an Update form displays. Complete the fields you want to update, as described below, and click on Send Request.

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  • Current number of allowed devices - The number of devices that you are allowed to manage with the current license.

  • How many devices would you like to manage? - Click on the arrows in this field to adjust the number of devices you want to manage with this license.

  • Actual end date - The original end date of the license period.

  • When would you like to extend the license? - Enter a new end date to extend the license period.

  • Business argument - Explain why you would like to make the requested changes to your license.

  • Activation Code - Enter the Activation Code provided by your Business Partner.

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