Production Release Notes - Fleet Supervision 1.3
The Release Notes detail new features, and known issues/workarounds. Please read the Release Notes in their entirety as they contain important operational information that may impact successful use of the application.
Technical Support
ALE technical support is committed to resolving our customer’s technical issues in a timely manner. Customers with inquiries should contact us at:
Country | Supported Language | Toll Free Number |
France, Belgium, Luxembourg | French | +800-00200100 |
Germany, Austria, Switzerland | German | |
United Kingdom, Italy, Australia, Denmark, Ireland, Netherlands, South Africa, Norway, Poland, Sweden, Czech Republic, Estonia, Finland, Greece, Slovakia, Portugal | English | |
Spain | Spanish | |
India | English | +1 800 102 3277 |
Singapore | English | +65 6812 1700 |
Hong-Kong | English | +852 2104 8999 |
South Korea | English | +822 519 9170 |
Australia | English | +61 2 83 06 51 51 |
USA | English | +1 800 995 2696 |
Your questions answered in English, French, German or Spanish. | English | +1 650 385 2193 |
Fax: +33(0)3 69 20 85 85 | ||
Internet: Customers with service agreements may open cases 24 hours a day via the support web page. Upon opening a case, customers will receive a case number and may review, update, or escalate support cases on-line.
Related Documentation
The Fleet Supervision User Guide can be found below:
https://docs.ovcirrus.com/
New Features
Display Enhancements
Enhancement to display modules and transceivers.
A new widget to display a count of each device type.
Enhancement to display the device name for assets retrieved from us.fluentnetworking.com.
For all charts in KPI dashboard, when clicking on a specific bar or pie chart the list of the selected devices can be displayed and exported.
NMS Support
Added support for OmniVista Cirrus 4 and OmniVista Cirrus 10.
Note: OmniVista Cirrus 10 support will be available starting in the OmniVista Cirrus 10.5.1 release.
OV2500 File Import
User can import into Fleet the file exported from OV 2500 without any modification either by selecting a chosen file, or by drag and drop.
Subscription End Date
Fleet will display the final Latest Subscription End Date if a new succeeding subscription has been purchased.
Authorized ALE Accounts
Authorized ALE accounts can monitor and update a user account. A user can request an ALE account to monitor their Fleet account.
If accepted, the ALE user can act on behalf of the user :
Creating new system management
Importing new serial numbers
ALE user can have the same view (device inventory, KPI dashboard, Management systems)
All sessions are timestamped logged
All actions are timestamped logged
This Supervision right can be revoked at any moment by both parties