The Online Wireless Clients section of the Monitor Clients Dashboard displays a list of the unique online wireless clients associated with the managed Access Points.

Data displayed can be exported into a CSV, PDF or Excel sheet format. You can also switch to full-screen mode for a better display.

Online Wireless Clients Table

For each client in the list, the following attribute values are provided:

  • Device Name - The Name of the Device (Or device hostname as determined by the Access Point).

  • Client IPv4 Address - The IPv4 address of the client, if applicable.

  • Client MAC - The MAC Address of the client. (Please note: most mobile devices use random MAC Address for each new connection to avoid tracking).

  • Client IP v6 Address - The IPv6 address of the client, if applicable.

  • Device Type - If determined, the Device Type of the client. (e.g: Mobile, Computer, ...). It is not always available.

  • Session Duration - The length of time during which the Session was active.

  • Session Start Time - The date and time on which the Session was started.

  • Session End Time - The date and time on which the Session was stopped. (Empty is session is ongoing).

  • Device OS - If determined, the Operating System of the client’s device.

  • AP IP Address - The current (or last) IP address of the Access Point to which the client is associated.

  • AP MAC - The MAC address of the Access Point to which the client is associated.

  • AP Model - The model type of the Access Point (e.g., OAW-AP1221, OAW-AP1251, …).

  • AP Name - The name of the Access Point.

  • AP Version - The Version set in the Edit Device page of the Access Point.

  • Site Name - The Site Name.

  • AP Location - The physical location of the Access Point connected to the client.

  • Portal Username - The username used to connect to the portal.

  • 802.1X Username - The 802.1X username configured for the client, if applicable.

  • Auth Type - The authentication type used by the client (e.g., WPA2_WPA, PSK, …)

  • Band - The radio band through which the client attached to the AP (2.4GHz or 5GHz).

  • Channel - The working channel of the client.

  • Live Time - Client idle time (ins).

  • Mode - The connection mode (802.11n (2.4G), 802.11n (5G), …).

  • RSSI - The Received Signal Strength Indicator of the client.

  • Tx Total - The total number of bytes sent by the client to the Access Point.

  • Tx Errors - The total number of errors sent by the client.

  • Phy Tx Rate - The Current physical sending rate of the client.

  • SNR - The Signal-to-Noise ratio of the client.

  • Associated SSID - The WLAN to which the client is associated.

  • Rx Total - The total number of bytes received by the client from the Access Point.

  • Phy Rx Rate - The Current physical receive rate of the client.

  • Tx Packets - The total number of packets sent by the client to the Access Point.

  • Rx Packets - The total number of packets received by the client from the Access Point.

  • BSSID - The BSSID is the MAC address of the Access Point (WAP).

  • VLAN - The VLAN through which the client accesses the network.

  • Tunnel ID - The VPN Tunnel through which the client accesses the network.

  • Far End IP - The IP address of the far-end tunnel termination.

  • Access Role Profile - The Access Role Profile applied to the client after authentication.

  • Client MAC Type - The MAC address type: Private or Universal.

    • Private - The device MAC address starts with x2, x6, xA, or xE (e.g., 92:c3:07:a2:8a:61). This is usually a locally administered MAC address.

    • Universal - The device MAC address is a unique address assigned by the manufacturer.

Sometimes, for short sessions (lasting less than five minutes), some information may be missing because it could not be determined.

View Client Session History

If you want to see more details of the Client activity and Client session history for a particular device, then follow the steps as shown below:

When you click on the MAC address of the selected client, a new window opens dedicated to displaying information for the selected client. As shown below, this new window displays a summary of activities and session timelines for the individual client.

There are two display modes to monitor Clients sessions history: Table and Timeline.

Table Mode of Client Sessions History

The geo coordinates displayed in the background reflects the latest Access Point of the currently connected client for the selected time period. Additionally, it displays the short information, such as data used, total session duration, number of roaming events of client, etc.

Timeline mode of Client Sessions History

The timeline mode displays a chart of the individual client sessions with the unique roaming ID to monitor the various Access Point sessions based on the selected time period duration.

  • The above Client pages are not accessible from Clients screen; they are only accessible when the user clicks on a specific client in the Clients Table.

  • Client Sessions data is retained for 400 days.

Kick Off Clients

To kick a wireless online client off the network, use one of the following methods to select the Clients you want to log off the network:

  • Select a Client to kick off by clicking on the checkbox next to the Clients Table, click on Actions, then select Kick Off from the drop-down menu.

  • Click on the “X” icon under the “Actions” column next to the table entry for the client that you want to Kick Off.

When you select the Client(s) you want to Kick off, the following confirmation prompt appears:

 

Click on Kick Off to confirm that you want to Kick Off the Client(s).