The Network Events screen displays configured events received from network devices and provides basic event information (for example, severity, date/time received).

To access the Network Events screen, click on Diagnostic Tools > Network Events > Events under the “Monitor” section of the OmniVista Cirrus Menu.

The top section of the Network Events screen provides a summary of event activity during the specified time range. The bottom section of the screen is the Events List, which displays the events received within the specified time range. You can also use the Events list to acknowledge or delete events.

Viewing the Events List

All event notifications from all devices within the Organization scope and specified timeframe are displayed and updated in real-time. As you scroll the the list of events and a new event is received, a “Click here to view new events” message will appear. Click on the message to return to the top of the list to view the new events.

New events received are also indicated when a number displays next to the bell icon on the Organization banner. For example:

The bell icon provides a list of new events and alerts received. To view the list of new events, click on the bell icon, then on Events. A drop-down window displays the list of new events.

If you click on See All at the bottom of the drop-down list, the Network Events screen is displayed.

Events List Information

The Events List provides the following information for each event received:

  • Name - The name of the trap as defined in the respective MIB.

  • Severity - The severity level (Normal/Warning/Minor/Major/Critical) assigned to the event, as shown on the Events Definitions screen . Note that you can edit the severity level of an event using the Events Definitions screen.

  • Status - Whether the event is un-acknowledged (UnAck-ed) or acknowledged (Ack-ed).

  • Recurrence - The number of times the event was received in the selected Group by Window range within the specified time frame.

  • Recurrence Scope - Displays events from all devices in the Organization, Site, Building, Floor, or from a specific device. Use the display filter at the top of the Network Events screen to select which one of these entities to view.

  • Type - The type of event notification:

    • Traps - Notification events from devices.

    • QoE-Analytics - Analytics events from devices that are sent to OmniVista Cirrus 10.2 for monitoring and analysis.

  • Time of first event - The date and time the event was initially received.

  • Time of latest event - The date and time the event was last received.

Selecting which Events to Display

The Events List can include two types of events received: Traps and QoE-Analytics

By default, only trap notifications received are displayed. To include QoE-Analytics events, click Settings on the Network Events screen to open the Event Settings screen. Next, click on the slider to disable the display setting.

Including analytics events can be useful for troubleshooting, but may be overwhelming during other times and draw attention away from important trap notifications. The status of this setting is user-specific, so each user can decide what is included in the Events List.

Acknowledging Events

To acknowledge specific events, select one or more events, then select Acknowledge from the drop-down “Actions” menu or click on the checkmark next to the event under the “Actions” column.

To quickly acknowledge all events, select Acknowledge All from the “Actions” drop-down menu. Note that this option is available only when there are no specific events selected within the list.

After you acknowledge an event(s), the status for the event(s) changes to Ack-ed.

Deleting Events

To clear specific events from the Events List, select one or more events, then select Delete from the “Actions” drop-down menu or click on the Delete icon next to the event under the “Actions” column.

To clear all events from the Events List, select Delete All from the “Actions” drop-down menu. Note that this option is available only when there are no specific events selected within the list.