You must have access to an Organization before you can manage it. After creating an Organization, the first time you click on the Access to this organization button under the Organization Widget on the MSP Dashboard, you will be directed to a Request Form to request access to the Organization. Once access is approved, you can click on the Access to this organization button to access the Organization Dashboard and manage the Organization.

Click on the Access to this organization button at the bottom of an Organization Widget to request access. The Request Teaser Period Form will appear.

Complete the fields as described below, then click on the Request Teaser Period button. You must complete the mandatory fields. Other fields are not required.

  • ALE CSM or Sales or Presales representative name(s) – The name(s) of the ALE Sales Representative(s) you are working with.

  • ALE CSM or Sales or Presales representative Email(s) – The Email address(es) of the ALE Sales Representative(s) you are working with.

  • Partner name – The name of the Business Partner you are working with.

  • Partner CRD ID – The CRD ID of the Business Partner you are working with.

  • Partner contact name – The Business Partner contact you are working with.

  • Partner contact Email – The Business Partner contact Email address.

  • Expected starting date for trial – The expected start date for the Trial Period. By default, the current date is entered.

  • Expected Trial duration – By default, the Trial Duration is 180 days. If you want to extend the Trial Period, enter the number of days and enter a business reason in the Business Argument field below.

  • Expected Number of APs to be managed during the Teaser period – By default you can manage up to the default number of 20 APs. To manage a larger number, enter the number of APs and enter a business reason on the Business Argument field below.

  • Business argument (when the duration is more than 180 days or devices more than 20) – If you request a longer Trial Duration or higher number of APs, enter a reason for the request.

Your request will be sent to the OmniVista Cirrus Product Line Manager for approval. You will receive an email notification when the request is approved. Once it is approved, you will have access to the Organization.

Once you have been granted access, when you click on the Access to this organization button under any Organization Widget, the Organization Dashboard will appear. From the Organization Dashboard, you can create sites, buildings, and floors. You can also add devices, create Organization Users, and monitor the Organization’s network.